Everything you need to write about SUNAGO Matrix

A services firm sells time, and that single fact is why general business software fits it badly. Project-driven ERP is what it needs instead: one system holding the pipeline, the quote, the resource plan, the project, the hours, the expenses and the reporting, so an hour logged on Tuesday changes the project margin without anyone rekeying it.

SUNAGO Matrix covers that ground with one difference that is worth a paragraph in any article about it. Most systems in the category derive an employee's hourly cost by dividing annual salary by a nominal year, something like 1,850 or 2,000 hours. Nobody bills 1,850 hours. Take out vacation, account for part-time capacity, then multiply by the utilisation the person actually achieves, and the true cost of a billable hour moves a long way from the naive figure. Matrix derives the rate that way as standard, and every margin, Estimate at Completion and Forecast at Completion in the product is built on it.

The commercial model is deliberately flat: one plan at €3 per user per month billed yearly, every module included, no seat minimum, no feature ladder, and onboarding and data transfer included rather than billed. A firm of three gets the same product as a firm of three hundred.

The most recent addition is an MCP server, which lets Claude and other AI assistants work directly with a workspace under the signed-in user's own permissions. It exposes 105 tools and is included on every plan.